Help Center

Find answers to common questions and learn how to use Channelyx

Getting Started

Click on "Get Started" or "Start Free Trial" button on our homepage. Fill in your details and complete the registration process. You'll receive a confirmation email to verify your account.

The 7-day free trial includes full access to all features of your selected plan. No credit card required. You can cancel anytime during the trial period.

Integrations

Navigate to the Integrations section in your dashboard, select the OTA you want to connect, and follow the step-by-step guide. You'll need your OTA API credentials.

We support major PMS systems including Retrod, Ezeepms, Bookingjini, Cloudbeds, Mews, and many more. Check our PMS Documentation for the complete list.

Billing

We accept all major credit cards (Visa, MasterCard, American Express) and bank transfers for annual plans.

Yes, you can upgrade or downgrade your plan at any time. Changes are prorated, so you only pay for what you use.

Troubleshooting

If you're experiencing issues, try these steps:

  1. Check your internet connection
  2. Verify your API credentials are correct
  3. Review the sync logs in your dashboard
  4. Clear your browser cache and cookies
  5. Contact our support team if issues persist

Still Need Help?

Our support team is ready to assist you

Contact Support